Steven Herring - Owner/Managing Director

Owner/Managing Director

I’ve been in the business of cutlery and tableware for over 20 years, building a reputation for making quality pieces easy to access — no matter where you are. My focus has always been simple: give English-speaking customers a smooth, hassle-free way to source tableware from China at a fair price, with great service to back it up. I’m not just about selling forks and knives — I’m about making connections, solving problems, and helping customers find exactly what they need, even beyond the dining table. Whether it's boutique cutlery, custom orders, or sourcing other products from China, I'm here to make it simple, reliable, and fast.

Rory - Customer Service Supervisor

Rory has been part of Aura Cutlery since the very beginning, joining the team when we first opened our doors back in 2012. Over the years, he’s become the heart of our customer service, making sure every client gets exactly the tableware they’re after — and then some. With a sharp eye for detail and a no-fuss attitude, Rory knows how to make the process smooth, personal, and actually enjoyable. Whether you’re after a full wedding set or a few statement pieces, Rory’s your guy. He’s all about making sure your experience is as polished as the cutlery we sell.

Carrie - Logistics Manager

Carrie has been the engine behind Aura Cutlery’s logistics for the past eight years, making sure every order moves like clockwork. From packing to dispatch, she’s the one making sure each package gets where it needs to go — fast and flawless. With a talent for problem-solving and a serious eye for detail, Carrie keeps everything running smooth behind the scenes. Whether it's a single set or a full event shipment, she makes sure it’s handled with care and delivered on time. If it’s on the move, Carrie’s the reason it gets there.